Seminar List for Utilities & Procurement

10:30 - 11:15

Are Retail Service Providers Delivering Expected Benefits in the New Competitive Water Market?


The deregulation of the water retail market in April 2017 opened up competition to non-household customers. For the first time in the English water market, businesses gained the opportunity to shop around for better deals on price and service from over 20 retailers from across the country.

Our panel of retail representatives, some associated with well-known water companies and others completely new, will discuss whether the market has so far delivered on its promises. Don’t miss your opportunity to challenge the panelists to tell you what benefits you should expect from them if you decide to switch your service provider.



11:25 - 12:10

The Retail Water Market: End Users Wade in and Share their Experience

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In April 2017, the water retail market went through its biggest transformation since privatisation when it opened to non-household competition between water and wastewater retail service providers in England. Over 20 retailers now operate in a market vying for the interests of 1.2 million businesses, charities and public sector bodies. The Government hopes that competition will lead to better customer service, lower costs and more innovation in the water industry.

Our panel of business customers will explore how they approached this opportunity, what barriers they faced as they switched their service and whether the deregulated market is meeting their expectations. This is your chance to learn from businesses that have taken the plunge into the waters of competition.



  • View full profile for Ian GregoryIan Gregory Head of Utilities - University of Birmingham
  • Adam YarnallAdam Yarnall Network Utilities Manager - Camping & Caravanning Club
  • James Tiernan Group Energy & Environment Manager - Unite Students
15:10 - 15:40

Procurement in the Construction Industry – lessons learnt

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Under guidance from the Department for Business, Energy and Industrial Strategy, businesses with electricity costs below 20% of gross earnings are not considered as energy intensive. Under these guidelines it is unlikely that the construction industry will ever be considered as energy intensive, which is understandable when comparing energy costs to the overall project value. The cost of energy is dwarfed compared to costs for labour and materials. However, if you analyse energy consumption against staff count then construction becomes an energy intensive industry indeed. Either way this does not mean that energy is any less important to the industry; quite the contrary. We just work with it in a different way. As builders and developers, we have very specific requirements in the way we buy, consume and manage energy.

Charles will be providing insights into how the construction industry buys, consumes and manages energy and the session will cover:

• The importance of the supply contract - procuring energy for our corporate office locations, construction sites and projects.
• The importance of data – quantifying consumption through construction site load profiling, half hourly supplies and sub-metering.
• The importance of the day job – managing supplier relationships, centralising bills, recording and monitoring bill information
and reducing risk by hedging reconciled non-commodity charges.


15:50 - 16:20

Energising Facilities Management

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Energy & Water management is increasingly high on the agenda of large organisations for many reasons, from compliance with legislation through cost savings to improving the company’s ‘Green’ image.

Facilities Management is a well-established service, whether outsourced or delivered internally, and holds responsibility for operating & maintaining a facility effectively. So why does Energy & Water management often sit outside of an FM’s remit? Partially, it is due to the different objectives of each activity and partially due to the different skillsets required. This has led to the disciplines becoming largely separated and, at worst, in conflict.

However, to add value and make a real tangible difference to the bottom line and cut carbon and costs, energy & water management needs to be an integral part of the FM strategy.

This session will discuss how, from a technical, contractual and cultural perspective, a more integrated approach can provide significant benefits to all parties.


  • Paul Lynch Head of Energy & Water Management - VINCI Facilities
12:30 - 13:00

Energy as a Service: Cutting Energy Spend and CO2 without Risk or Big Investment

The UK energy marketplace is undergoing a massive transition. As a result, we are seeing prices rise and market volatility increase. The cost of technology is also falling rapidly, making significant commercial opportunity available to businesses that use new technology to optimise processes, lower their bills and improve their environmental profile.

During this session, Ivan will examine the changing dynamic between the customer and their energy supplier, challenging suppliers to help businesses overcome the obstacles to smarter energy management. He’ll take a close look at whether it’s possible to reduce your energy bill, whilst also reducing CO2 emissions and mitigating potential risks, all without the need for big investment.

Reducing the corporate or industrial bill is no trivial matter, and there is no ‘one-size-fits-all’ solution. However, as technology advances and the dynamic between customer and supplier evolves, it is possible for companies like Dong Energy to become more than just a supplier. By assuming a greater proportion of the responsibility for the risks surrounding energy management, we can also increase the benefit to customers.

Ivan will explore how businesses can work with their supplier to take a fresh approach to energy management, explaining how Ørsted is taking radical new steps to help customers hand over the risks associated with procurement, on-site generation, energy efficiency and smarter energy management, enabling them to cut costs, boost their green credentials and achieve maximum commercial benefit.


13:50 - 14:20

The Rise and Rise of Non-Commodity Charges

To be presented as a journey through time, 'The Rise and Rise of Non-Commodity Charges' will chart the progress of this element of your energy bill up to today, with a forecast for future trends.

  1. Why each of the elements that make up the non-commodity charge have risen?
  2. How these charges have impacted customers?
  3. What you can do about them?


15:35 - 15:55

Case Study: Operational Energy Reduction through Data Analysis & Virtual Benchmarking


In this session, IES will explore the use of digital building performance models during building operation to optimise performance and reduce “in use” energy consumption. To satisfy regulatory requirements (e.g. Part L/Section 6) a digital model is created during the design stage for practically all new commercial buildings, but often these regulatory compliance models under predict energy consumption by a large margin, known as “the Performance Gap”.

With additional effort, these compliance models can be enhanced by combining utility and BMS data with the 3D virtual model and undertaking a calibration exercise. This enhanced digital asset provides a much more realistic representation of building performance and energy consumption and can therefore play a valuable role in improving operation of the building and identifying opportunities for energy savings. New Parametric and Optimisation techniques are also playing a key role in reducing the time it takes to undertake model calibration.

During 2016, Barts Health NHS Trust – the largest NHS Trust in the UK - undertook an innovative project with IES to perform enhanced Energy Modelling and Building Management System (BMS) Data Analysis services for the Alex Wing, Dental Teaching Hospital within The Royal London Hospital.

The project aimed to take advantage of the existing BMS and extensive sub-metering infrastructure and utilised the latest advances in building performance modelling to deliver innovation in how the Trust approaches assessment of proposed Energy Conservation Measures (ECMs).

Through a combination of building data and advanced computer modelling, IES succeeded in creating a virtual benchmark of the building which comfortably meets the calibration thresholds for ASHRAE Guideline 14. The calibrated model was used to identify operational issues and assess potential Energy Improvement Strategies, with possible energy demand reductions of 22.5% for Gas and 30% for Electricity demonstrated.